Help
Troubleshooting Guide
Having an issue with your DTF transfer? Most pressing problems can be fixed by adjusting pressure, temperature or press time.
Pressing problems
Transfer not sticking / lifting when peeling
- Stop peeling and lay the film back down.
- Press again for a few additional seconds.
- Use medium-firm, even pressure.
- Check seams, collars or pockets aren't blocking pressure.
- Verify your press reaches 280°F; pre-press to remove moisture.
Edges lifting after pressing
Cover the transfer and repress for 5–10 seconds with medium-firm pressure. Uneven pressure or skipping the final repress are the most common causes.
Print looks dull after pressing
A dull finish is normal after the first press. Cover with parchment, butcher paper or a Teflon sheet and repress 5–10 seconds for a softer, more vibrant finish.
Transfer shifted during pressing
Secure it with heat-resistant tape before closing the press.
Scorch marks on the garment
Some fabrics are heat-sensitive. Test new garment types first, don't press longer than necessary, and lower the temperature slightly if the garment maker recommends it.
Heat press temperature seems off
Not all presses are calibrated. Check the platen with an infrared thermometer or temperature strips.
Artwork problems
Transfer looks blurry or pixelated
This comes from the original artwork — it prints the way it was submitted. Use a high-resolution PNG at 300 DPI.
Unwanted background printed
White, colored or checkerboard backgrounds in your file will print. Make sure it's truly transparent — we don't remove backgrounds.
Colors look different
Screens display color differently. For a specific color match, order a test print first.
Still having trouble? Contact Southeast Prints with your order number and photos of the problem so we can take a look.
Still have questions?
Contact the Southeast Prints team before you order — we're happy to help you get the best results.